Privacy policy
Effective Date: August 18, 2026
At Allen Pets (accessible from https://allenpets.store), protecting the privacy and security of our customers is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
When you visit our store or make a purchase, we collect necessary personal information to fulfill your order:
- Order & Contact Data: Full name, shipping address, billing address, email address, and phone number.
- Payment Data: Payment details are processed securely via PCI-DSS Level 1 compliant gateways (Visa, Mastercard, AMEX, PayPal, Apple Pay). We never store raw credit card credentials on our servers.
- Device & Interaction Data: IP address, time zone, browser type, and purchase history.
2. How We Use Your Personal Information
We use your personal data strictly for legitimate business purposes, including:
- Processing and delivering your orders.
- Sending order confirmations, shipping updates, and tracking numbers.
- Providing dedicated customer support.
- Preventing fraudulent activity and ensuring security.
3. Sharing Your Personal Information
We only share your information with trusted third parties necessary to process and fulfill your orders (such as our payment processors, shipping carriers USPS and UPS, and hosting platform). We do not sell, rent, or trade your personal data to third parties.
4. Your Rights (CCPA & US State Laws)
If you are a US resident, you have the right to request access to the personal information we hold about you, request corrections, or request complete deletion of your data.
To exercise your rights, please contact us at contact@AllenPets.store.
5. Contact Information
If you have any questions or concerns regarding our privacy practices, contact us at:
- Store Name: Allen Pets
- Physical Address: 302 Trailwood Dr, Allen, TX 75002, USA
- Email: contact@AllenPets.store
- Phone: +1 (214) 509-4378